What Are Some Case Management Agencies That Voyager Works With?

Caring for a loved one at home becomes far more manageable when families work with case management agencies that guide them through Colorado’s IHSS program. This support creates a smoother path to home-based care and helps families step confidently into caregiving.

At Voyager Home Health Care, our community focuses on Parent CNA and IHSS services, so this topic plays an important role for the families we assist.

How Case Management Agencies Help Families in Colorado

Families who join IHSS through the Colorado Medicaid Elderly, Blind, and Disabled (EBD) waiver move through several steps before they can begin paid caregiving. Case management agencies lead families through these steps so caregivers can start delivering support at home without delays.

IHSS gives families financial compensation for caregiving. Services include health maintenance, personal care, and homemaker assistance.

Health maintenance covers skilled health-related tasks usually performed by a CNA, LPN, or RN. Personal care covers support with bathing, dressing, and eating. Homemaker services cover tasks that maintain a safe home, such as meal prep, housekeeping, and laundry.

Case managers guide families from enrollment to referral. This way, they can choose a home health care agency and start caring for their loved one right away.

Rocky Mountain Human Services (RMHS)

Founded in 1992, Rocky Mountain Human Services operates as a nonprofit that helps Colorado residents create the lives they want in their communities. The organization has grown into a team of nearly 500 employees who support more than 15,000 individuals across the state.

RMHS supports children, adolescents, adults, and veterans who experience developmental, cognitive, or intellectual challenges or who need added support after military service. Programs focus on health, independence, and quality of life.

Services include:

Assessments and evaluations
Case management
Clinical therapies
Residential support
Resource coordination
Early intervention
Housing stability
Long-term care support

RMHS operates Monday through Friday from 8 a.m. to 5 p.m. Their case management team helps families connect with agencies that fit their needs, including home health care agencies that support IHSS caregiving.

The Resource Exchange (TRE)

The Resource Exchange in Colorado Springs supports nearly 9,000 individuals across various age groups. Clients include infants, children, teens, adults, and seniors with disabilities, developmental delays, mental health needs, and long-term care needs.

TRE serves families in El Paso, Pueblo, Teller, and Park counties with a focus on respect, integrity, partnership, excellence, and accountability. The agency demonstrates a strong commitment to inclusive, community-based support.

TRE collaborates with over 200 community organizations. Families often receive referrals to home-based care programs such as IHSS. Many share positive experiences with TRE service coordinators, highlighting the dedication and attentiveness of the team.

Families can contact TRE directly to start the referral process. Their website and Facebook page offer updates, resources, and contact options for anyone looking for case management guidance.

Pueblo County Department of Human Services

The Pueblo County Department of Human Services supports families in the Pueblo area who want to participate in the IHSS program. Families who qualify for the Colorado EBD waiver often begin their caregiving journey here.

The first step involves meeting with a case manager who guides families through paperwork, verifies eligibility, and assists in selecting a home health care agency. Most families complete this process efficiently, allowing caregiving to start as soon as possible.

Choosing the Right Home Health Care Agency in Colorado

Families often want a smooth start when entering IHSS. A thoughtful agency choice removes stress and supports a supportive caregiving environment. Many families look at the following factors before selecting an agency:

Ratings and community reputation
Online reviews from caregivers and clients
Pay rates for Parent CNAs and caregivers
How quickly the agency responds
How easy it is to reach someone when questions arise

Colorado families often prefer referrals to agencies that communicate clearly, treat caregivers with respect, and provide quick onboarding. Paid caregiving succeeds when families feel supported from the beginning.

Case Management Agencies Create the First Step Toward Home-Based Care

Colorado families move into IHSS with far less stress when case management agencies guide them through each step. RMHS, TRE, and Pueblo County DHS create the bridge between the EBD waiver, the referral process, and the agency families choose.

Our community at Voyager Home Health Care welcomes families who want to step into caregiving. We offer Parent CNA opportunities, CHCBS support, 24/7 availability, same-day assessments in many cases, and the highest pay rates in Colorado. Families often choose us because we support caregivers with respect, fast communication, and a community-centered approach.

Caregiving becomes meaningful when families feel supported from the start. Reach out when you want a partner who values your family, your time, and your role in your loved one’s care.